Private life

Information on the use, rectification and deletion of your personal data

Personal information collected on degrifencens .com

On DEGRIFENCENS several data are collected by SARL YVAN DE VECHY in order to maintain a privileged link with you and serve you as well as possible, they are collected on our site and are secured by https protocol, all of your browsing on degrifencens .com is secure.

For the creation of a customer account

To create a registered customer account, our site asks you for the information below.

Title, Name, First name, address, postal code, city, landline phone, Mobile phone, e-mail, password

You are also asked optionally and not compulsory for your date of birth

How can the data collected during your registration be used:

The data collected during your registration can be used to process your subsequent orders or to contact you within the strict framework of our current commercial exchanges.

The optional date of birth may be used for marketing or statistical reasons.

Retention period for data collected under your customer account:

The data relating to the creation of your customer account are kept for 3 years from your last use or connection.

Right of access, rectification or deletion of your customer account:

In accordance with the "IT and freedoms" law, you can exercise your right of access to data concerning you and have them rectified or deleted by contacting our privacy service: vie- degrifencens @ degrifencens .com

For the processing of your order

To process your order, we ask you for the data listed below in order to be able to deliver and invoice your orders.

For the delivery :

Title, Name, First name, address, postal code, city, landline phone, Mobile phone, e-mail

For billing :

Title, Name, First name, address, postal code, city, landline phone, Mobile phone, e-mail

How can the data collected as part of the processing of your order be used:

The data that you give us in connection with your order are only used to invoice, deliver and process your order. It is also possible that your e-mail address or your telephone is used by our services to contact you for questions relating to the proper processing of your order.

Retention period for data collected under your customer account:

The data relating to the processing and invoicing of your orders are kept for 3 years from your last use or connection to the degrifencens .com site, and can be kept on a computer station dedicated to our accounting obligations within the legal time limit. imposed by our fiscal, social and legal obligations.

Right of access, rectification or deletion of your customer account:

In accordance with the "IT and freedoms" law, you can exercise your right of access to data concerning you and have them rectified or deleted by contacting our privacy service: vie- degrifencens @ degrifencens .com

Contact form and question about an article

On degrifencens you will find at your disposal various contact forms to ask us your questions about the products, the delivery or any other information that you would like to obtain from our products and services. The information collected on the contact and question forms on the articles is not used for any other purpose than to answer your request.

The information collected on our contact and article question forms is:

Name, first name, e-mail, telephone as well as your message or your question.

How can the data collected in the contact forms and questions produced be used:

The information from the contact forms and product questions are only used to respond to your requests and are not used at any time for other purposes, whether for advertising or statistical purposes.

Retention period of data collected under contact forms and product questions:

The information collected under the contact forms and in product questions is kept for 1 year from receipt.

Right of access, rectification or deletion of the data collected under the newsletter :

In accordance with the "IT and freedoms" law, you can exercise your right of access to data concerning you and have them rectified or deleted by contacting our privacy service: vie- degrifencens @ degrifencens .com

Customer reviews form

After your order you have the ability to give your opinion on Degrifencens.com and on the products you have received.

The information collected on our customer review forms is:

Your customer id for the connection to your customer account, as well as the ratings on the various products and services of your order, an overall rating on your experience on our store as well as the comments and comment title.

How can the data collected in the customer review forms be used:

The information collected in this form is used to inform other users of your shopping experience on our store they are presented in the form of anonymous data leaving only your first name and the initial of your name as well as the date of your review. .

Retention period of data collected under customer reviews:

The information collected under customer review forms is linked to your customer account and is therefore kept under the same principle for 3 years from your last use or connection.

Right of access, rectification or deletion data collected through customer reviews :

In accordance with the "IT and freedoms" law, you can exercise your right of access to data concerning you and have them rectified or deleted by contacting our privacy service: vie- degrifencens @ degrifencens .com

For the site's newsletter

For sending newsletters, advertising messages and for sending various promotions and sales you can give us the right to register your e-mail address in our e-mailing database, SARL YVAN DE VECHY does not give in any way. in the case of e-mail addresses entrusted to third parties or persons, whether for a consideration or free of charge.

How can the data collected for the newsletter be used:

The information collected through the newsletter is used to send you marketing messages as well as information on our various promotions and commercial operations as well as on the various benefits that are granted to our users registered on the mailing list.

Retention period for data collected under the newsletter:

In accordance with the law in force, you have the right to delete your data relating to our newsletter at the bottom of each e-mail received in your inbox during our sending of messages under the newsletter. .

Right of access, rectification or deletion data collected through contact forms and product questions :

In accordance with the "IT and freedoms" law, you can exercise your right of access to data concerning you and have them rectified or deleted by contacting our privacy service: vie- degrifencens @ degrifencens .com

Use of cookies and tracking tracers:

As part of collecting statistics and monitoring the navigation of visitors to our site, we have installed cookies and tracking tracers for anonymous statistics, for the management of statistics we use the google analytics tool which is set on a 14-month data retention period.

For advertising purposes, cookies may also be placed on your device by our service providers who are adword, the guide and selldorado, in order to present you with advertising adapted to your areas of interest during your navigation. These cookies can be valid for up to 90 days.

For more information on the cookies used by our service providers, you can withdraw the information directly on their respective sites below:

https://adwords.google.com

https://analytics.google.com

http://www.leguide.com

https://www.selldorado.com

For the payment

For your payment by credit card or via your paypal account degrifencens .com redirects you in a secure way to the payment servers of its partners which are Afone payment, Comnpay, Verifone and Paypal. SARL YVAN DE VECHY does not collect or store any payment data, payment data is processed and managed by our partners designated above.

For the delivery

For the processing of your delivery, certain information may be entrusted to our carriers for the consistent delivery of your order, so we must provide our various transport services (post office, collisimo, mondial relay) with your name, first name and full address as well. your postal code for the transport of your package as well as your mobile or landline number so that you can be informed of the availability of your package.

For the use and retention period of the data recorded by our service providers, we invite you to obtain the information on the various sites below:

https://www.comnpay.com/fr

https://www.paypal.com/fr

http://www.verifone.fr/

https://www.laposte.fr/particulier

https://www.mondialrelay.fr/